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Monday, October 21, 2024
BLIND BBC JOURNALIST SPEAKS OUT AFTER BEING TURNED AWAY FROM SUPERMARKET WITH GUIDE DOG
Blind BBC journalist hits out at 'disgusting' treatment after being
turned away at supermarket with his guide dog
Robert Dex
A blind BBC journalist has described being turned away from a
Sainsbury’s store with his guide dog as “disgusting.”
Sean Dilley, who has used a guide dog for around 25 years, shared a
video online showing his encounter at the Great Portland Street store in
central London.
In the clip, he is heard telling a security guard and another staff
member: “I’ve just been told no guide dog allowed.”
He added: “The funny thing is my guide dog just went the wrong way.”
“I was going for the crossing, I didn’t even originally realise it was
Sainsbury’s but that was disgusting”.
After the guard apologises, Dilley tells the staff: “Imagine you could
not see and some idiot comes up to you and says you’re not allowed in
with a dog. No animals allowed.”
Dilley said it was “a training issue”, adding: “I wasn’t looking for it.
I was on my way home. V tiring”.
Under the 2010 Equality Act it is illegal to refuse access to a disabled
person with their guide dog, except in exceptional circumstances.
This includes access to shops, restaurants, banks, hotels, libraries,
pubs, and taxis.
A Sainsbury’s spokesperson said, “We are in touch with Mr. Dilley to
tell him how sorry we are for his experience. We hope to welcome him
back to our Great Portland Street branch, so that we can personally
reassure him that assistance dogs are welcome in all our stores.”
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